All students currently enrolled in a UQ-ICTE course are eligible to register for Library membership.
To register:
- Fill in the application form, print it, and;
- Present it with your UQ-ICTE student card at the Lending Desk on Level 1 of the Social Sciences and Humanities Library
- Give us your email address so that we can send you notices
A barcode will be affixed to your student card.
Note: Access is avialable from Library computers to the Internet, including email.
You are personally responsible for all material borrowed from UQ Library. Responsibilities include:
- Checking your email regularly
- Returning or renewing your loans by the due date
- Returning items if you plan to be away for an extended period
- Returning high use items to the home branch library
Failure to comply with the conditions of borrowing may invoke penalties under the
Library Conditions of Use.
Bring your student card and choose between:
- Autoloan machines - you can check out items yourself
- Loans Desk
You may borrow:
- Books, except those in special collections, such as Reference
- Most multimedia material (check with the individual branch library)
- Select My Record
- Contact the Telephone Renewal Service on (07) 3346 9200 and follow the prompts. You will need your Library number and the barcodes of the books you wish to renew; or
- Visit a branch library and renew on the autoloan machine (where available) or ask loans staff to renew for you.
- Reminders, requests, recalls and overdue notices are sent as a courtesy only. The Library is not responsible for non-receipt. To check on your loans, etc., select My Record.
- Notices will be sent to the email account in your library record. It is important that you check your email regularly.
- Notices for very overdue items will be sent by Australia Post to the address in your library record. Please ensure that you keep this address current.
Example of a notice:
In general, material not on the shelves is already on loan. If the catalogue indicates that the item is
'available' and you are unable to find it on the shelves, check that you have written down the location and call number correctly.
Then check the sorting shelves.
If you are still unable to find the item, ask Library staff for help.
Whenever possible please return material to the branch library from which it was borrowed. If this is not possible, material may be returned to any branch library or via Australia Post. For branch address details go to Locations
Standard loans are subject to recall if required by another client. An email will be sent to you requesting that the material be returned.
You are guaranteed a loan of at least 7 days, but you must return the item by the new due date to avoid incurring a penalty of $1.40 per day.
Overdue loans and penalties
UQ Library has an overdue penalty system to ensure fair access to our resources for all users. Administrative fees and charges
are payable under the
University Fee Rules. Replacement costs are payable under the Library Conditions of Use.
| Loan Category |
Reminder Notice |
1st Overdue Notice |
Final Overdue Notice |
Bill for Replacement |
| Standard |
7 days before due date |
1 day after due date |
7 days after due date
Suspended from borrowing |
14 days after due date
$145 replacement charge, includng $20 administrative fee |
| 20 cents per day overdue charge until billed |
| 7 day |
3 days before due date |
1 day after due date |
3 days after due date
Suspended from borrowing |
5 days after due date
$145 replacement charge, includng $20 administrative fee |
| $4 per day overdue charge until billed |
| Recalled |
Recall notice issued as needed |
1 day after due date |
7 days after due date
Suspended from borrowing |
14 days after due date
$145 replacement charge, includng $20 administrative fee |
| $1.40 per day overdue charge until billed |
| Equipment |
Notice not issued |
Notice not issued
Suspended from borrowing |
Notice not issued |
24 hours after due date
$145 replacement charge, including $20 administrative fee |
| $20 per hour overdue charge until billed |
Note: If overdue charges reach $20, you will be suspended from borrowing.
If you are suspended from borrowing, it will be lifted when you:
- Return all overdue items
- Reduce the total charges to less than $20.00 (the minimum payment is $10)
Note - Individual charges are payable in full
Remember that you can avoid all of the above by returning or renewing material on time.
Pay online
Charges may be paid online via the Internet, 24 hours a day, 7 days a week. Cards accepted are: Mastercard and Visa. To make a payment
go to My Record.
In Person
Cash, EFTPOS, Credit Card or Money Order payments can be made in person at the Loan Enquiries Desk, Level 1, Social Sciences and Humanities Library, St Lucia Campus. Note: payments cease 30 minutes before closing.
Payments can also be taken at the UQ Ipswich and UQ Gatton Campuses. Please contact the relevant branch to arrange the payment.
Pay by Phone
Call 3346 4313 for Mastercard, and Visa payments.
Mail
Make cheque or money order payable to The University of Queensland. Mail to:
Loan Enquiries Desk,
Level 1, Social Sciences and Humanities Library,
St Lucia Campus, The University of Queensland, QLD, 4072.
- Tell Library staff what has happened as soon as possible
- You may be charged for the replacement fee, together with a $20.00 administrative charge
- Refunds will not be given after 28 days
- If you later find the material, it remains the property of UQ Library and must be returned
Extenuating circumstances
Talk to Library staff as soon as a problem arises. You will find them prepared to listen sympathetically to genuine difficulties.
For more information, please ask Library staff.
Library blogs and feedback
